LightAssure Brochure 

 Complete Lighting Network Management

On a 24/7 basis, the LightAssure managed services team proactively monitors your streetlight network, provides administrative support and is available to respond to service requests and questions. In addition to responding to service requests, if any issues are found, CIMCON's remote team will:

  • Identify the location of the issue
  • Isolate or diagnose the cause of the issue
  • Resolve remotely or dispatch a repair crew, if needed
  • Track and escalate as needed
  • Report back on the resolution of the issue

CIMCON will provide weekly, monthly and quarterly tracking reports of all requests completed via the web portal or email. 

CIMCON's LightAssure service provides the following benefits:

  • 24/7 access to controls experts that can maximize the efficiency of your lighting network
  • Proactive monitoring and management of your lighting network to reduce the time necessary to make repairs
  • Less stress on your staff to learn and manage a new technology