Careers

CIMCON is seeking an analytical, charismatic individual to join our team as a Solution Engineer. As a Solution Engineer, you will be the externally facing expert in networking and solutions for CIMCON. You will support our Municipal, Channel, and Utility teams by lending your expertise and IT acumen to close deals. You will be responsible for representing CIMCON’s solutions and building a set of materials in order to accelerate our advantage in the market. Compensation for this role consists of a base salary plus commission incentives.

ABOUT US:

CIMCON is a cutting-edge technology startup located in the Greater Boston area. We provide one-of-a-kind smart lighting and smart city solutions to cities all around the globe.

Our products help cities improve efficiencies while reducing energy and maintenance costs through innovative future-proof applications through its wireless sensor network. These sensors have a wide range of smart city applications, including smart lighting, surveillance, gunshot detection, power metering, air pollution monitoring, and traffic optimization. Improving the quality of life for city residents worldwide, the company's solution has been implemented in over 200 cities in 28 countries.

Responsibilities: 

Essential Requirements:

• Perform needs analysis and discovery working sessions with clients prior to delivering professional presentations, demonstrations, and the delivery of tailored solutions.
• Run technical working sessions including hardware, software, and networking to educate customers and achieve technical certification with Utilities, Cities and Channel Partners.
• Develop business case materials to justify prospective customer project approval for purchase of solution offering
• Run business case development working sessions with prospective clients to justify the purchase of solution offering and platform
• Run customer journey mapping sessions by user persona to determine best practices for demonstration flows along with associated benefits for CIMCON’s platform.
• Develop, manage and continuously optimize demonstration environments to support field sales team.
• Provide technical support for sales and product teams for RFP and RFI submissions.
• Act as the liaison between field sales and product development/engineering to provide product information and technical subject matter expertise and guidance.
• Perform take offs of electrical diagrams for the purpose of developing fixture and control counts.
• Develop electrical BOM quotations for lighting control and networking projects
• Provide software training for customers, channel partners and manufacturing reps on CIMCON’s ‘front end’ software.
• Provide support for customer & partner channel representatives by providing quotations, technical documentation, operation and maintenance manuals and submittals.
• Maintain and update salesforce and other related software tracking tools for developing opportunities and ongoing projects.
• Perform on site customer kick off meetings for new projects

Preferred Requirements:

• Develop responses for ‘Request for Proposals’ and ‘Requests for Information’
• Experience with FND, firewall, CGR, mesh, wireless networks, mesh technology
• Provide on-site technical support for demo and pilot projects
• Establish and maintain relationships with all existing customers within the territory with the purpose of strengthening their understanding of CIMCON products and maximizing the use of their existing systems.
• Develop relationships with existing customers to create project references.
• Manage and track all projects for the manufacturing representatives in territory.
• Create new sales opportunities by reaching out to municipalities and end customers.

Key attributes: 

• Technical, analytical, and trustworthy
• Excellent listening and presentation skills with strong ability to understand client’s needs
• Solution consulting & value creating mindset
• True team player working with Sales, Marketing, Product Development, Engineering and Customer Success
• Extremely organized with strong record keeping skills

Qualifications and Experience: 

• Bachelor’s degree, preferably in computer science, engineering, or related field
• 5+ year experience in a solution architect customer-facing sales or account management role
• Experience with Cisco, Itron/Silver Springs Network, and/or comparable networking solutions
• Preferred Cisco certifications: CCNA, CCDP, and/or CCIE
• The ability to multi-task while working in a fast-paced environment

Company offers competitive salary, company sponsored 401k Plan, health and other insurance benefits and an opportunity for rapid growth and ability to improve the quality of life of people across the globe.